Privacy Policy

Which data do you collect for me?

When you prebook ticket(s): The data that is described in the relevant website section.
Data we collect through the use of cookies. For more information, please read our Cookies Policy.
When you send us a message through the website: Name, Email address, Any information you include in your message.

Who is the Data Controller for my data?

The Data Controller for your data is the Greek National Opera, based in Stavros Niarchos Foundation Cultural Centre, Andreas Syggros Avenue 364, Kallithea, Attica.
The Greek National Opera has appointed Mr. Konstantinos Kakavoulis as Data Protection Officer.

For which purposes is my data used?

To provide you with the service of ticket prebooking for the events of the program “All of Greece, One Culture”
To provide you with the website services (i.e. viewing video recordings of events)
To keep our website secure.
To constantly improve the website and provide you with the best possible browsing experience.
To contact you upon your request.

With whom do you share my data?

With Microsoft, in order to contact you through email
With MassiveGRID, which hosts our website.
With Eventora, which provides hosting services for the prebooking of tickets.
The above-mentioned companies act as data processors and are bound by strict confidentiality and data processing clauses.

Where is my data stored and for how long?

Your data is stored in the European Union. Therefore, it is always protected under the EU legislation.
We retain your data regarding messages you send us until you ask us to delete it. For data we collect though cookies, please read our Cookies Policy.

What rights do I have?

You may ask us:
To provide you with a copy of the personal data we have for you
To correct some data if it is not correct
To erase your data
To stop processing your data or delimit its processing to certain uses
To send your data to another company or entity through a logical means

How may I exercise my rights?

Send an e-mail to the Greek National Opera Data Protection Officer (e-mail address: dpo@nationalopera.gr) or a letter to the address: Greek National Opera, Stavros Niarchos Foundation Cultural Centre, 363, Andrea Syggrou Avenue, 176 74, Kallithea, Athens, Greece c/o DPO.
We will respond to you within 30 days from the reception of your request. If you feel that the protection of your personal data has been violated, you may file a complaint with the Greek Data Protection Authority (www.dpa.gr).